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can't open TMs after reinstalling trados
ناشر الموضوع: Jeannie Graham
Jeannie Graham
Jeannie Graham  Identity Verified
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Local time: 22:39
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Apr 9, 2004

I have just wiped my pc clean and reinstalled the system. I have reinstalled Trados 5.5 but now when I try and open my TMs I get an error message "access denied". I am also asked for user ID and password for the doc. The stupid thing is - I don't even remember having a user ID or passwording any of my TMs.

Any help would be appreciated as I urgently need to start on a translation (which I need an old TM for)

Thanks Jeannie
 
Ralf Lemster
Ralf Lemster  Identity Verified
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Local time: 23:39
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Same user ID/languages? Apr 9, 2004

Hi Jeannie,
You didn't specify which version you're using; assuming it's a Freelance version, did you choose exactly the same languages when reinstalling? Did you set the same user ID as before?

If you created an export prior to re-installing the PC, you could re-create the TM.

If all else fails, contact me through my profile - if you like, I can try to open the TM and create a text export.

HTH, Ralf
 
Clarisa Moraña
Clarisa Moraña  Identity Verified
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Local time: 16:39
عضو (2002)
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dongle Apr 10, 2004

Check your dongle (at the printer port). It should have printed on it your user ID.

Regards,

Clarisa
 
Ralf Lemster
Ralf Lemster  Identity Verified
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License number vs. user ID Apr 10, 2004

A correction, if I may...
Check your dongle (at the printer port). It should have printed on it your user ID.

That's the license number - the user ID is set by the user when starting to work with the program.

Best, Ralf
 


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can't open TMs after reinstalling trados







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